BEYOND SUDS & SCENT PART II WEBINAR: CONDITIONERS RECORDING

Join BBird & Susy Scott of The GroomPod in an exploration of conditioners. Learn how conditioners work, how they are made and how they are marketed. Get clear about the differences between leave-in and rinse through products and various...

BEYOND SUDS & SCENT WEBINAR: -SHAMPOOS 7/2/17 RECORDING

Join BBird and Susy Scott of The GroomPod in a journey into pet shampoos. Part 1 of Beyond Suds & Scent covers how shampoos work & how they are marketed, what types of ingredients to expect in a pet shampoo, the differences between various...

DEALING WITH CUSTOMER COMPLAINTS WEBINAR 11/11/2017

DEALING WITH CUSTOMER COMPLAINTS WEBINAR 11/11/2017

Learn a step-by-step method to use in handling unhappy customers. Be prepared for difficult moments with the tools you need to succeed in saving customers. A look at some case studies will help identify where others have made errors. Learn how to...

UNDERSTANDING COAT DAMAGE WEBINAR RECORDING JUNE 4, 2017

UNDERSTANDING COAT DAMAGE WEBINAR RECORDING JUNE 4, 2017

The unedited recording of the complete webinar broadcast on June 4, 2017. The download link will be sent to you by email when payment is processsed. Download and view at your convenience. Join BBird and Susy Scott in a scientific journey into the...